1) Definitions
1. General Terms and Conditions: The present General Terms and Conditions.
2. Entrepreneur: taxieindhovenservices.nl trading under the name ‘taxieindhovenservices.nl (or ‘taxieindhovenservices.nl’), having its office at Scheepvaart 19 6846 LT Arnhem, and registered with the BTWnr. xxxxxxx
3. Customer: Visitor, natural person or legal entity, who places one or more Bookings through the platform of the Entrepreneur (taxieindhovenservices.nl).
4. Passenger: The natural person or persons being transported.
5. Parties: Entrepreneur and Customer together.
6. Booking: The placing of one or more ride requests through the platform of the Entrepreneur (taxieindhovenservices.nl), which ride is carried out by the Carrier.
7. Ride: Transportation by taxi booked by the Customer through the platform of the Entrepreneur.
8. Offer: The quote or confirmation drawn up by the Entrepreneur, following a Booking by the Customer.
9. Carrier: A legal entity or natural person who, on the basis of an assignment agreement with the Entrepreneur, carries out a Ride booked by the Customer.
10. Driver: The person deployed by the Carrier to carry out the Ride.
11. Customer Rate: The rate for a booked Ride that the Customer settles with the Entrepreneur.
2) Services
1. Entrepreneur offers a technical (taxi) platform that enables the Customer to book and purchase one or more Rides and/or logistical services from a Carrier, and enables Carriers to carry out Rides booked by the Customer as a contractor.
2. Customer acknowledges that Entrepreneur itself does not carry out transportation or logistical services and does not present itself as such. The Customer also acknowledges that the transportation and/or logistical services are provided by the Carrier, who is not employed by the Entrepreneur but merely carries out the Ride on behalf of the Entrepreneur.
3) Applicability
1. The General Terms and Conditions apply to all legal relationships between Entrepreneur and Customer, including all Bookings.
2. Customer accepts the applicability of the General Terms and Conditions before placing a Booking through the platform of the Entrepreneur (taxieindhovenservices.nl).
3. The General Terms and Conditions apply in full. Any deviation from the General Terms and Conditions can only be made in writing by the parties in an individual case. The General Terms and Conditions therefore always apply, except when written deviation has been made, and then that deviation only applies in a specific case. For the past and the future, the General Terms and Conditions apply between the parties on all aspects.
4. Unless expressly agreed otherwise in writing, the applicability of other general terms and conditions is excluded.
5. If one or more provisions of the General Terms and Conditions are wholly or partially null and void or should be annulled, or for any other reason an appeal cannot be made to a provision, then the provision will be given a meaning as similar as possible, so that an appeal can be made to it. The remaining provisions of the General Terms and Conditions remain in full force and effect.
6. In case of ambiguity regarding the interpretation of one or more provisions of the General Terms and Conditions, the interpretation must be made in the spirit of the General Terms and Conditions. In case of any contradiction between this Dutch version of the General Terms and Conditions and any translations thereof or the General Terms and Conditions for Taxi Transport of the industry organization KNV Taxi (see article 9.8), this Dutch version of the General Terms and Conditions prevails.
7. If a situation arises between Customer and Entrepreneur that is not regulated in these General Terms and Conditions, then this situation must be assessed in the spirit of the General Terms and Conditions.
8. Entrepreneur can change the General Terms and Conditions at any time. The amended version will be published on the platform of the Entrepreneur (taxieindhovenservices.nl) and will apply to a new Booking placed by the Customer. The Customer is advised to always read the General Terms and Conditions before placing a (new) Booking.
4) Formation of Agreement
1. Every Offer and any proposal by Entrepreneur to Customer is non-binding. Entrepreneur is entitled to modify and adapt the Offer. All specifications and details in the Offer are indicative and cannot be relied upon, and cannot be grounds for compensation or termination of the agreement. Entrepreneur cannot be held to its Offer if Customer can reasonably understand that an Offer, or a part thereof, contains an obvious mistake or error.
2. An agreement is established between Entrepreneur and Customer when Customer places or requests a Booking with Entrepreneur, Customer receives an Offer or confirmation of the Booking from Entrepreneur, and Customer has paid the Customer Rate for the Ride (or can book on account). Through the platform of Entrepreneur, Customer can only place a Booking with Entrepreneur by agreeing in advance to the applicability of the General Terms and Conditions. When completing a Booking on the platform of Entrepreneur, a link to the General Terms and Conditions is included, and that link offers the opportunity to save the General Terms and Conditions. The General Terms and Conditions are sent with the order confirmation and are thereby (again) made available to the Customer. The General Terms and Conditions are also included on the Entrepreneur’s website.
3. The order confirmation, together with the General Terms and Conditions, forms the complete agreement between the Parties (hereinafter referred to as “Agreement”). Any General Terms and Conditions of the Customer are rejected and are never applicable to the agreement between Entrepreneur and Customer, with which the Customer agrees. Without prejudice to Article 3 of these General Terms and Conditions or in addition to Article 3., the agreement can only be amended in writing through a legally valid document signed by authorized representatives of both Parties.
4. If there is ever a contradiction in the Agreement between the confirmation of the Booking and the General Terms and Conditions, the confirmation of the Booking prevails.
5) Requirements for the Customer
1. The minimum age to book a Ride through the platform (taxieindhovenservices.nl) of Entrepreneur is eighteen years. Customer declares that he/she is of age at the time of Booking the Ride. Entrepreneur and Transporter have the right to verify the age of Customer. If this does not correspond with the actual age, Entrepreneur has the right to terminate the Agreement with immediate effect and not execute the Ride. In this case, Customer has no right to a refund.
2. The passenger of a Ride may be younger than eighteen years, provided that this has been clearly agreed upon in advance by Customer with Entrepreneur.
3. To place a Booking, the Customer must create an account and provide personal information. Among other things, the Customer must provide a valid email address and phone number when placing a Booking through Entrepreneur’s platform (taxieindhovenservices.nl), through which he or she can be reached. Customer bears responsibility for the accuracy of their information, as well as for the accuracy of placing a Booking. Customer must keep the information on his/her account and for a Booking complete, accurate, and up-to-date.
4. Entrepreneur is entitled to temporarily restrict a Customer in the use of the platform taxieindhovenservices.nl if there is a (suspected) violation of the obligations that the Customer has. Entrepreneur is also entitled to block the Customer from the platform in case of a (suspected) violation. If Entrepreneur decides to do so, Entrepreneur will promptly inform the Customer, for example by email.
5. It is not permitted for the Customer to allow third parties to use his or her account unless Entrepreneur has expressly given written permission for this.
6. Customer may ask questions to Entrepreneur and must submit any complaints about, for example, the handling of the Booking and/or the service of the Transporter, no later than seven days after the execution of the Ride. Entrepreneur will process this complaint within fourteen days and, if necessary, will contact the respective Transporter.
6) Obligations of the Entrepreneur
1. Entrepreneur makes efforts for the proper functioning of the platform (taxieindhovenservices.nl), but provides no guarantee that it will function fully and uninterrupted at all times. Entrepreneur makes efforts to resolve any (internet) disruptions or other problems with functionality and accessibility as quickly as possible.
7) Booking a Ride
1. Customer can – based on availability – book a Ride in the Netherlands at any desired time and for any date and time from any Dutch location to any Dutch location, except the Wadden Islands.
2. Customer can book a Ride to and from airports in Belgium and Germany from all over the Netherlands – except the Wadden Islands.
3. The current Customer Rate is shown to the Customer during the booking of a Ride. Before the Customer completes the Booking, an overview including the cost of the Ride is displayed.
4. For Rides booked within twenty-four hours, an emergency booking surcharge may apply. The Customer will be informed about this during the booking of a Ride.
5. For Rides during busy times and/or from certain regions, a busy moment surcharge or special region surcharge may apply, or the possibility to book may be disabled. The Customer will be informed about this during the booking of a Ride.
6. For Rides from the airport, the Customer must provide the flight details when placing the Booking, so that the Carrier can take this into account. If these flight details are only known later, the Customer must add them later on the overview page of his or her Ride. A link to the overview page is included in the confirmation of the Ride. If the Customer has not, incorrectly, or incompletely provided the flight details, this is at the expense and risk of the Customer, and the pick-up time specified by the Customer is binding for the Carrier.
7. After the Booking, the Customer receives a confirmation containing the details of the Carrier who will perform the Ride. If no Carrier is available (yet), the Customer is initially notified by email. In principle, the Carrier is made known no later than 10 minutes before the start of the Ride.
8. If the details provided by the Customer are not correct, the Customer can adjust them on his or her overview page. If this is not possible, the Customer must contact the Entrepreneur at royalindiantaxi@gmail.com.
9. The Customer is responsible for the accuracy of all his Booking details. The Entrepreneur is not liable for incorrectly provided (flight, personal, contact) details by the Customer.
10. It is possible to take luggage, special luggage, and/or pets during the Ride. The Customer must indicate this when booking the Ride. In the case of a pet, the Customer must specify what type of animal(s) it concerns. The Customer is responsible for bringing a crate, basket, or another item in which or on which the pet can reasonably be transported. The driver may refuse to transport pets loose in the taxi
11. Customer can book standard, luxury, electric, or transportation by taxi bus. In these cases, the transportation will take place in a standard taxi, a luxurious taxi, an electric taxi, or a taxi bus, respectively. The category of taxi bus also includes vehicles with 5, 6, 7, or 8 seats. For a list of the types of vehicles that can be used for the different types of transport, Customer can contact the Entrepreneur. The means of transport shown and/or described to the Customer at the time of booking may differ from the means of transport used for the transportation. The shown and/or described means of transport only gives a general indication of the means of transport.
12. It is possible to take children during the Ride. A child seat is not required, as taxis are exempted from this. If a child seat is required, the Customer must provide this themselves and indicate it in their Booking. If the Customer does not provide an approved child seat and one is required, this is at the expense and risk of the Customer, and the Ride may be suspended until an approved child seat is available, or canceled or terminated. The Customer is not entitled to a refund in this case.
8) Cancelling or Modifying a Ride
1. The Customer has the right to cancel the Ride up to three hours before the agreed pick-up time. Any paid amounts will be fully refunded (minus any transaction costs) after cancellation, in accordance with article 8.2 of the General Terms and Conditions and three hours before the agreed pick-up time. Refunds will generally be made within thirty days from the commencement of the right to refund. If the refund is not made within thirty days, the Entrepreneur is not in default, and a notice of default from the customer is required. In cases of force majeure, an exception applies, and the Entrepreneur is entitled to convert the paid amount (minus any transaction costs) into taxi credit instead of a refund when cancellation occurs up to three hours before the agreed pick-up time. This credit can be redeemed by the Customer during the next Booking.
2. A cancellation must be communicated to the Carrier by phone, as well as via the Entrepreneur’s platform (taxieindhovenservices.nl). A link to this is included in the confirmation of the Booking. Both must be done at least three hours before the agreed pick-up time.
3. The Customer has the right to change the time of the Ride online up to thirty-six hours before the agreed pick-up time. If the Customer wants to change the pick-up time less than thirty-six hours in advance, they must contact the Carrier to determine whether the new time is possible. If it is not possible, the Customer can cancel the Ride (which can be done almost cost-free up to three hours in advance according to article 8.1 of these General Terms and Conditions) and rebook with the new time. A different rate may then apply.
4. If the pick-up location and/or the final location of the Ride is changed, additional costs will be charged if the pick-up location and/or final location is further away than the previously provided address. These extra costs will be billed by the Carrier. The same applies to stops that were not indicated during the Booking. The Carrier is not obligated to accept the changes.
5. If the Ride is canceled less than three hours in advance, the Customer is not entitled to a refund.
6. The Entrepreneur has the right to cancel the Ride without giving reasons. If the reason for cancellation is not attributable to the Customer, the Customer will be fully refunded for the Ride’s paid amounts (minus any transaction costs), or – in cases of force majeure – the Customer will receive taxi credit equal to the paid amount (minus any transaction costs).
7. Regarding a No Show by the Customer, reference is made to article 10 of the General Terms and Conditions.
8. In the event that the Ride is canceled, the Customer is responsible for arranging (and paying for) alternative transportation.
9) The Execution of a Ride
1. The Driver shall make every effort to pick up the Customer at the agreed time, at the front door of the address provided by the Customer. If this location is not accessible by vehicle, the Driver will make an effort to park the vehicle as close as possible and inform the Customer. The Passenger must be ready at the agreed time at the specified address.
2. For Rides from the airport, the Customer must contact the Driver by phone after the flight’s landing to coordinate where they will meet each other.
3. The Customer must be able to identify themselves to the Driver through the received confirmation of the Booking or by showing an ID, as well as being able to prove entitlement to the Ride by means of proof of Booking.
4. The Customer bears responsibility for the accuracy of their data, as well as for the correctness of placing and checking their Booking.
5. If there are more passengers and/or baggage during the execution of the Ride than were indicated by the Customer during the Booking, the Driver is not obliged to take the extra passengers and/or baggage. If the Driver does take the extra passenger(s) and/or baggage, the Driver may charge an additional fee.
6. If no taxi has arrived at the Customer ten minutes after the agreed time, the Customer must first contact the Carrier using the phone number listed in the Booking confirmation. If phone contact fails or the Carrier indicates that the taxi will not be on time, the Customer must contact the Entrepreneur. For rides to and from the airport, an emergency number is available. This number is mentioned in the Booking confirmation.
7. The (company) name of the Carrier with the phone number will be disclosed to the Customer at the latest ten minutes before the start of the booked Ride. It is possible that the Carrier and/or Driver for a Ride may be changed. The Customer will be notified if this occurs.
8. During the execution of the Ride, the agreements listed in the most recent general terms and conditions for healthcare transport and taxi from KNV Taxi will be followed, if applicable. These can be found at https://www.knv.nl.
10) No Show Customer and Waiting Time
1. The Customer has no right to, nor waives any right to, a refund if there is a ‘no show Customer.’ A no show Customer occurs if the Customer is not present at the agreed location within ten minutes after the agreed pickup time.
2. If, at the request of the Customer or passenger(s), the Driver, if possible and if the Driver agrees, waits for the no show Customer, then the Customer will be charged a waiting fee. The current waiting rate for taxis can be found at https://www.rijksoverheid.nl/.
3. Notwithstanding article 10.1 of the General Terms and Conditions, for transport from the airport, a maximum waiting time of one hour and ten minutes applies after the landing of the Customer’s flight. The flight details provided by the Customer during Booking are adhered to. The Customer is obliged to keep the Driver informed of any flight delays, using the phone number listed in the Booking confirmation. If the Customer has not provided a correct flight number, the waiting time specified in article 10.1 of these General Terms and Conditions applies, using the filled-in pickup time.
4. If the waiting time is longer than one hour and ten minutes after the landing of the plane, the Carrier is entitled not to wait any longer and will consider it as a no show Customer. There will be no refund of the Customer’s fare.
5. If the actual landing time differs significantly (at least three hours) from the original landing time, the Carrier is entitled not to perform the Ride and to cancel the Ride. The Customer will then receive the paid amount, minus any transaction costs.
11) Payment
1. The agreement does not come into existence until after payment for the Ride by the Customer. Every payment by the Customer to the Entrepreneur is made in a manner designated by the Entrepreneur, unless otherwise agreed in writing.
2. Payment must be made in euros, unless otherwise agreed in writing by the parties. Offsetting, discounting, withholding, or suspension of payment obligations (for whatever reason) from the Customer to the Entrepreneur is not allowed. The Entrepreneur may charge a surcharge for certain payment methods (such as Foreign credit cards, iDeal, PayPal). If a surcharge applies, it will be stated in the booking process under payment methods.
3. Any toll and ferry fees, as well as costs for extra driven kilometers due to, for example, roadworks, traffic jams, and/or changes to the route by the Customer or passenger, must be paid to the Driver or Carrier immediately after the ride.
4. Any tip is not included in the Customer’s fare. The Customer and passenger are free to decide whether or not to give a tip to the Driver and the amount thereof.
5. It is only possible for the Customer to book on account or invoice (on balance) with the written approval of the Entrepreneur. For this, the Customer can submit a request to the Entrepreneur. Written approval always applies only to a separate ride, unless otherwise agreed by the parties.
6. If the Customer books on account or invoice, the Entrepreneur is free to send a collective invoice (an invoice for multiple Rides). The (collective) invoice must be paid within fourteen days (final deadline). After the payment term has expired, the Entrepreneur is entitled to charge interest and any collection costs. The Entrepreneur is also entitled to block booking on account or invoice indefinitely for the Customer, making it impossible for the Customer to pay for a Booking by invoice.
7. In the event of non-timely payment of any amount that the Customer owes under the Agreement, the Customer is automatically in default without a notice of default being required. The Customer is then immediately liable for statutory interest, without prejudice to the Entrepreneur’s right to claim compensation and/or dissolution of the agreement.
8. In case of non-timely payment, liquidation (including, but not limited to, dissolution of the Customer and realization of all assets of the Customer), bankruptcy, suspension of payment, or WSNP (Debt Restructuring for Natural Persons Act) of the Customer, all payment obligations of the Customer become immediately due and payable, and the Entrepreneur is entitled to suspend further execution of the agreement or to proceed with dissolution of the agreement, all without prejudice to the Entrepreneur’s right to claim damages.
9. In the case of non-timely payment, extrajudicial collection costs are charged to the Customer. The Debt Collection Costs Act applies, based on which the collection costs are a percentage of the invoice amount with a minimum of €40.
10. The Entrepreneur is always entitled to offset whatever the Entrepreneur has to claim from the Customer (whether or not payable or conditional) against a claim (whether or not payable) of the Customer on the Entrepreneur.
12) Termination, Cancellation, or Dissolution
1. The Entrepreneur can terminate or dissolve the agreement immediately in any case if the Customer fails to comply with the agreement. The Entrepreneur is not liable for damages to the Customer in case of termination or cancellation.
2. The Customer can terminate the agreement in writing at any time.
3. If the Customer does not, not on time, or not properly comply with any obligation from the treatment agreement with the Entrepreneur, as well as in case of bankruptcy, suspension of payment, legal restraint, liquidation, or application of the WSNP (Debt Restructuring for Natural Persons Act) of the Customer, the Entrepreneur is entitled, after having put the Customer in default in writing, to suspend the execution of the agreement (partially) or to dissolve it (partially) without judicial intervention and without any obligation to pay damages, without prejudice to his further rights. In those cases, all claims that the Entrepreneur may have on the Customer and/or Passenger(s) for the Ride for which the Customer has made a Booking are immediately fully payable.
4. If the agreement ends by cancellation or by other means, such as dissolution, the Customer must reimburse the Entrepreneur for the costs that the Entrepreneur has incurred up to the termination. If the agreement is canceled shortly before the Ride, the payment obligations as mentioned in Article 8 of the General Terms and Conditions apply in full.
13) Force Majeure
1. Force majeure is understood to mean circumstances that hinder or obstruct the fulfillment of the agreement and are not attributable to the Entrepreneur. The following will be included, insofar as these circumstances make fulfillment impossible or unreasonably difficult: malfunction, legal changes, theft, war or similar situations, epidemics, strikes in companies other than that of the Entrepreneur, wild strikes or political strikes in the Entrepreneur’s company, a general lack of products or services required for the agreed performance, unforeseeable stagnation with suppliers or other third parties on whom the Entrepreneur depends, fire, and government measures including import and export prohibitions, restrictions, and sanctions.
2. If the force majeure lasts longer than six months, both parties are entitled to dissolve the agreement. In this case, the Entrepreneur is not obliged to pay any compensation.
14) Liability
1. The platform is an information society service between Customer and Carrier. The Entrepreneur does not guarantee and is not responsible for the quality or any defects in the delivery of the service by the Carrier and Driver. The Entrepreneur depends on the behavior and working methods of the Carrier and Driver. The Customer realizes that the Carrier and Driver are not employed by the Entrepreneur, so there is no relationship of authority between the Drivers and Carrier on the one hand and the Entrepreneur on the other. The Driver and Carrier are also not subordinate to the Entrepreneur.
2. The Entrepreneur does not declare and does not guarantee that access to the platform will be uninterrupted or free from errors. The Entrepreneur is also not liable for, among other things, interruptions, unavailability, connection errors, or errors on the platform. The Customer realizes that it may happen that the Entrepreneur’s platform may be interrupted and may contain errors.
3. The Customer is liable for damage suffered by the Entrepreneur, companies affiliated with the Entrepreneur, representatives, employees, and directors, due to a failure of the Customer to fulfill the agreement. The Customer must compensate this damage within fourteen days after notification by the Entrepreneur of the amount of damage.
4. If liability on the part of the Entrepreneur were to arise under the agreement, for example, (i) failing to fulfill its obligations of the agreement, (ii) unlawful act or (iii) other reasons, the Customer must as soon as possible – but no later than twelve (12) weeks – after the event causing the damage, report in writing to the Entrepreneur (1) the occurrence of the damage, (2) the (estimated or expected) extent of the damage and (3) the (expected) cause of the damage. At the Entrepreneur’s first request, the Customer provides (further) information and substantiation of the stated damage and its scope and cause.
5. Any claim for compensation for damage shall in any case lapse after the expiration of one (1) year from the event causing the damage, unless legal action has been commenced within the said term. Any claim for potential compensation for damage also lapses if the Customer has provided incorrect or misleading information to the Entrepreneur.
6. The Entrepreneur is not liable for loss and/or damage that may arise from the use of the Entrepreneur’s platform or the trust that the Customer has in a Ride, resulting from a Booking. This includes, but is not limited to: loss of profit, loss of business, goodwill, reputation, contracts, or contacts, damage to luggage, personal belongings, loss or inaccuracy of data, delay, missing appointments/flights.
7. The Customer is liable for any costs, damage, repairs, or necessary cleaning of the taxi and the property of the Driver and/or Entrepreneur, as a result of the use by the Customer and passenger(s) of a service or Ride.
15) Privacy
1. Under the General Data Protection Regulation (hereafter: “GDPR”), the professional use of the Customer’s data is permitted if there is one of the lawful grounds included in the GDPR. For the proper execution of the Agreement, it is necessary that the Business (personal) data of the Customer receives and processes, such as the phone number, address, email address. This is, among other things, necessary to contact the Customer about the execution of a Ride, to hear the Customer’s views on the services of the Business, and sometimes to inform the Customer about significant changes or developments, for example, on the platform of the Business or concerning the service of the Business. Furthermore, to the extent that the Customer has consented, the Business possibly uses (personal) data to inform the Customer by email about other services of the Business, which may be of interest to the Customer. The Business also analyzes and uses the information that the Customer provides through the Business’s platform to manage, support, develop and improve the Business activities. The Customer agrees that their (personal) data is processed, and the Customer gives the Business permission to process (personal) data and electronic data exchange (via, among other things, the internet and email).
2. The Business does not sell the (personal) data of the Customer to third parties unless necessary for the execution of the Agreement with the Customer, to comply with a legal obligation, or if the Customer consents to it. With companies that process the Customer’s (personal) data on behalf of the Business, the Business concludes a processing agreement to ensure the same level of security and confidentiality of the Customer’s (personal) data.
3. The Business takes security measures to protect the Customer’s (personal) data (including security software) against access by unauthorized persons and against unlawful processing, unforeseen loss, destruction or damage. The Business stores (personal) data for a reasonable period or as long as the law requires.
4. The Customer realizes that despite all the security measures taken by the Business, there can be no absolute certainty against consultation by unauthorized persons.
5. The Business uses so-called ‘cookies’ on its website. Cookies are small amounts of information that the Business stores on the Customer’s computer, tablet, or smartphone. When using the Business’s website, the Customer may give consent for cookies, to the extent that consent is required for those cookies. The Business may use functional, analytical, and tracking cookies. Cookies make it easier for the Customer to log in and use the Business’s website for future visits. The Business can also monitor website traffic and tailor website content to the Customer through cookies. The Customer can set their computer to refuse cookies. How the Customer can do this is stated at www.aboutcookies.org. Besides, the Customer can change or withdraw their consent for cookies at any time through the cookie statement on the Business’s website (taxieindhovenservices.nl/cookies), and the Customer can tell the Business that they no longer consent to cookies. If the Customer sets their computer to refuse cookies, they may not be able to use certain features of the Business’s website.
6. The Customer has the right to view, correct or delete their personal data. They can do this themselves via the Business’s website through the personal settings of the Customer’s account. In addition, the Customer has the right to withdraw any consent for data processing or to object to the processing of their personal data by the Business and has the right to data portability. This means that the Customer can submit a request to the Business to send the personal data that the Business has from the Customer in a computer file to the Customer or another organization mentioned by the Customer. If the Customer wants to exercise their right to object and/or right to data portability or has other questions/comments about data processing, they can send a specified request taxieindhovenservices.nl/contact). The Business will respond to the Customer’s request as soon as possible. The Customer also has the opportunity to file a complaint with the national supervisor, the Personal Data Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.
7. The Privacy statement, which includes the content of this article 15, and which details the cookies used by the Business, can be found at: taxieindhovenservices.nl/privacy and is made available to the Customer when placing the Booking via the Business’s platform. As cookies may change over time, the digital Privacy statement is more extensive/more detailed by listing the current cookies. A copy of the Privacy statement can be provided to the Customer upon request.
8. All future changes in the Business’s privacy policy will be announced through the Business’s website/platform and where necessary, for example, sent via an email to the Customer.
16) Intellectual Property
1. All intellectual property rights that relate to and/or result from the services provided by the Business rest with the Business. The Customer only obtains the usage rights that are explicitly granted by these terms and the law. Any other or further right is excluded.
2. The documents provided by the Business to the Customer are intended solely for use by the Customer. The Customer is not permitted to disclose and/or reproduce information obtained in any form. This includes, but is not limited to, editing, selling, making available, distributing, and integrating into networks, whether or not after modification.
3. All information supplied by the Business remains the property of the Business.
4. The Business reserves the right to use the knowledge gained during the execution of the work for other purposes, provided that no confidential information of the Customer is disclosed to third parties.
17) Applicable Law
1. These General Terms and Conditions and the Agreement between the Customer and the Business are exclusively governed by Dutch law.
2. Any dispute arising from or related to these General Terms and Conditions and/or Agreement shall be exclusively settled by the competent court of the Utrecht District Court (Netherlands), unless the Business, as the claiming or requesting party, opts for the competent court of the Customer’s place of residence or establishment.
E-mail: taxieindhovenservices@gmail.com, T: +31682827651, BTWnr. xxxxxxxxx